PT Cakra Radha Mustika is a Total Business Solution-based company that provides services by helping other companies run projects or campaigns from the initial process to the final step. These services start from building the foundation of a company's brand to reach a bigger audience (brand awareness), effectively creating or changing user behavior (lead generation), running acquisition programs to conducting customer retention.
In order to make CHAKRA an integrated ecosystem, PT Cakra Radha Mustika has experiences in integrating customers through membership programs, presenting a Customer Service Center and Customer Service for telemarketing, providing Customer Data Integrators and Orchestrators from various data sources, and focusing on increasing interaction and communication with customers via WhatsApp, Social Media, SMS, Email, Phone and Applications/Websites.
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To become the total solution in Customer Relation Management by providing integrated services to enhance customers’ and brands’ value proposition in the market.
To become the integrator and orchestrator in data collection and analysis that can further be utilized to interact and improve customers’ lifetime value so that CRM can be the Total Solution Provider for brands and furthermore providing health information and education to society.